Frequently Asked Questions

We deliver within a 35 mile radius of downtown Cleveland. We also offer local pick up. If your zip code is within range and your having issues please reach out to [email protected].

Meal delivery is every Monday evening between 5:30-8:30pm window. If you will not be home during this time please provide drop off instructions.

If for any reason you do not think you will be home during delivery time window please specify in delivery note instructions. We recommended leaving a temperature safe bag for drivers to leave food in. We also suggest having an ice pack to keep food at a safe temperature while outside.

Please reach out to [email protected] with problems with your order and we will immediately rectify.

Menus are available Wednesdays at 2pm, and orders can be placed up until Friday evenings at 6pm.

We ask that you order a minimum of $75 per order?

All of our meals are served in microwave safe containers and are fully cooked. All you need to do is pop in microwave for 2 mins, always start with less time and you can always heat for longer. Don’t over cook your food! You can always reheat in oven or stove top if you prefer.

We recommend eating your meals wishing 5-7 days for maximum freshness. We recommend eating any seafood dishes first.

You can but we recommend consuming fresh. We use the freshest ingredients and freezing can compromise the quality and taste.

Yep! We have mobile gift cards available for purchase.

Please reach out to [email protected] for any dietary restrictions.

Please refer to our attached catering menus or reach out to [email protected].

We require a $300 minimum?

While we do not currently offer individually plated menu options, we have the capacity for up to 750 grazing table and/or station setup, and 250 people family style plating. If you are interested in us catering an event beyond this scope please reach out to [email protected] as we would love to try and accommodate.

Yes, please reach out to [email protected] with further information for us to accommodate.

Cousa Mamas LLC.